Shipping & Delivery


 

Shipping

All products are shipped out of Sydney, Australia.

Free shipping on order over $150 Australia wide.

Shipping is charged at a flat rate of $5 for standard post including tracking for orders below $150.

Express post option is available at $14.95.

All parcels shipped out can be tracked on Australia Post's website.

LuLu Manna does not accept responsibility for delayed, lost or damaged items occurring while in transit. Should you experience this you should follow up with Australia Post.

Deliveries within Australia

Within Australia, all orders are delivered via Australia Post satchels.

Orders are sent out within one business day. Please note that during busy periods such as Christmas and sale times, there may be delays in shipping times. 

All deliveries can be tracked via Australia Post's website here.

Delivery time frame

Standard post option:
All parcels shipped to metropolitan areas of capital cities are estimated to arrive between 2 to 5 business days. 

Please allow up to 7 business days for all other areas.

For more information on delivery times, please see Australia Post's standard delivery timetable.

Express post option:
All parcels shipped to metropolitan areas of capital cities are estimated to arrive the next business day. 

International deliveries

International orders may be subject to import duties and taxes, which may be charged once your shipment reaches your country.
For details of Customs charges please consult your own Customs authorities for the latest rates. It will be your responsibility to pay any import duty or sales tax within your own country. Unfortunately, we have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances.

For delivery times for other locations, please see Australia Post's Express delivery network page.

Pre-orders

Pre-order items can be purchased now however they will only be shipped at the stated release date or shortly after. Please note details on item description for lead times of pre-order items.

Please be certain of your pre-order as we do not accept cancellation on pre-orders that are placed.

If you purchase a pre-order item along with other item/s, your order will not be shipped out. Your order will be held in dispatch until your pre-order item arrives. If you would like your items to be shipped out seperately from your pre-order item, you will need to make two seperate purchases.